Delete a HaloVPN account

Follow these steps

Separate account deletion from store subscriptions and recovery of connected tools.

1. Check whether a paid store subscription is still renewing.
2. Review recovery for any email aliases or authenticator entries you use.
3. Open the app account settings and choose Delete Account.
4. Read the confirmation and verify ownership when requested.
5. If the action is unavailable, email support with a deletion request.
6. Cancel store renewal separately if you no longer want it.

Check the result

Deleting account data can affect synced tools and cannot be treated as a backup method. Never include TOTP seeds, passwords or complete purchase tokens in a deletion email.

When you need support

Include your device platform, app version, network type and the step that failed. Remove personal information from screenshots. Never share passwords, account tokens or recovery codes.