Follow these steps
Review background restrictions when Android stops your VPN unexpectedly.
- Update the app and Android where supported.
- Check whether another VPN is taking over the connection.
- Find HaloVPN in system app and battery settings.
- Review background or battery restrictions; names differ by manufacturer.
- Lock the screen briefly and verify the connection after unlocking.
- Report the device model and steps if the interruption repeats.
Check the result
Background changes may increase battery usage and do not guarantee uninterrupted connections. Android system always-on options are device controls, not a claim of a separate HaloVPN kill-switch feature.
When you need support
Include your device platform, app version, network type and the step that failed. Remove personal information from screenshots. Never share passwords, account tokens or recovery codes.